Good question. Honest answer you won't like to hear: it depends. A normal collection uses a standardized process and that's why it doesn't work. Our collection process involves a 33 step checklist to start (debtor research, owner background check, pulling records, fresh data scrub, client contract analysis, see what's working for similar cases, etc. etc.) From there, we determine if it can be resolved by phone an in-field recovery specialist is needed, and who will be the most effective, and why based on who the debtor is, and the collector's experience. It's more art than science. From there, sometimes we file liens, sometimes UCCs, sometimes some other avenues depending on how your debtors respond. Sometimes they bring in their attorneys, sometimes they don't.

Bottomline, what separates our collections process from everyone else, is we try everything we possible can, pursue every loophole, every angle, every possible opening, to get you paid. And that's why our results are 3-5X higher than anyone else.

Easy. E-sign the industry's shortest one page agreement that simply authorizes us to get you paid. And then email introduce your AR/collections person to our team (your CFO, Controller, Accountant, or Collections Manager). From there, they work with our team to identify exactly how to get you the most money which means determining which of your unpaid accounts are eligible for Deal Enforcer, and what documentation to send over (client contracts, unpaid invoices, confirming outstanding balances owed, POs, bills of lading, estimates, email correspondence etc.) We also make sure you get a personalized experience so you're happy, including which people at your company you want included in your account updates, who your contact person is, if you want us to go in person or not to collect, settlement authority, confirm address where you want to receive payment, and other things that are important to you.

Good question. So here's the most common situations:

1. Every 2-4 weeks you email over a new batch of unpaid accounts that you are tired of chasing after
2. Every 2-3 weeks you receive a personalized email updates that lets you know the status of each of your accounts that are in collections, and any next steps needed for each. And which ones are closed, so you can write them off or do something else with them
3. When you want something, you can email, text or book a 1 on 1 meeting.
4. When there's client contract upgrades, we let you know what additions we strongly recommend and why so you get paid more going forward because your contracts have the right clauses and verbiages
5. When you want to look up a person or company, email us and we'll get the info you want and let you know
6. When you want demand letters sent out, just email us and we'll take care of it free of charge
7. When you want to see what's going on - and you have more than 10 active accounts in collections - you can simply login to your online portal 24/7 and get the information you want

Simple:

1. Email the paperwork over (client contracts, unpaid invoices, confirm balances owed, POs, estimates, email correspodence and any other supporting documentation you have that's helpful)
2. If you have a large batch of accounts, then we guide you through a more systematic way to send the accounts. We'll jump on a call and walk you through it so everything is clear
3. If you are only comfortable submitting unpaid accounts through a secure portal, we're happy to walk you through this process

The only 2 things that matter is sending you as much money as possible and making sure you're happy

Let's say you're not happy and don't want to work with us anymore... easy.

Simply never send us any more unpaid accounts ever again.

We'll finish working the ones you've already sent, and keep updating you until they are closed in our office.

Any payments we collect you get paid your percent.

And we just stop talking. No harm no foul.

Simple. When we have concluded our investigation, have exhausted all collections avenues, we email you saying

"This account (accountname) is closed in our office and released back to you. No fee is owed."

At this point, we aren't working it anymore, it's back in your hands and you're free to do whatever you want. Keep chasing them yourself, send them to a collection agency or an attorney, or sue them yourself... that's your call at that point.

The big benefit to you in this situation is that we just did ALL the legwork for you to determine how collectible your account was so you didn't pay money and invest time in a lawyer to tell you for example the debtor is bankrupt etc.

You know exactly why it was collectible and you are free to do as you wish with this information.

Deal Enforcer is the world's only 100% performance-based, pre-litigation, B2B in-person collections service that does everything possible to get you paid the most money ASAP and also optimize your Accounts Receivable process so you're getting the highest ROI. While normal collection agencies and attorneys just collect a handful of accounts here and there, Deal Enforcer generally collects 3-5X MORE than anyone else, and much faster, because we have the unfair advantages of: 1) a monopoly on the industry's highest-performing collectors 2) we can go in person to collect 3) decades of experience so we know every trick in the book, and have the work ethic and integrity to get the job done

Based in Dallas, Texas. Schedule an appointment and swing by the office if you want. We have 5 offices across the United States as well as satellite offices in Canada. We successfully collect debts in most 1st world countries.

Well, that's fair considering people with trust issues have usually had bad experiences in the past. Some of the biggest corporations in America trust our team to get them paid. We routinely work with everyone from 1 man subcontractors up to Fortune 500 companies and everyone in between. Our team has been in business for decades which is incredibly rare in our industry. And yes, we have some bad BBB reviews, but what do you expect, when we're chasing after bad apples at scale, every day, all day, for decades?! If it makes sense, we're happy to provide references, the due diligence information you need to feel comfortable and whatever else is a part of your company policy before engaging. Just ask.

Our team is also part of the Commercial Law League of America which is incredibly rare for a collection agency to be a part of. They hold their members to the utmost highest standards. This is truly an honor and something we don't take lightly.

Sure. If you're looking to place 1 or 2 accounts, then no. We're in the business of sending companies as much money as possible by collecting the money they're owed. We really do not like bothering them and interrupting them for any other reason. So we phased out providing references a while ago for this reason. If you absolutely want us to provide references and you are starting off with a batch of accounts (not just 1 or 2 small accounts), then just ask and we'll make it happen.

I hope you can see our perspective on this. And just know that when you work with us, we are only contacting you on an as-needed basis so we can send you as much money as possible. We're not calling to bother you or chit chat or ask you to be a reference for us etc. Your time is valuable. As performance-based experts, we understand this better than anyone.

Good question. Here's the criteria:

1. You are the decision-maker at a company that provides products or services to other companies (NOT individuals, homeowners, consumers). You have debts owed to you by corporate entities like LLCs, corporations, insurance groups etc.
2. You have some supporting documentation to validate the debt, meaning you have client contracts, unpaid invoices, POs, bills of lading, estimates, etc. If all you have is a verbal agreement or text messages, we cannot help.
3. Your company can be based ANYWHERE in the world. The companies that owe you money must be based in a 1st world country like anywhere in the United States, Canada, Europe, the UK, or Australia.
4. The debt you're owed is no older than 2 years old. This means the last invoice date, or the date your agreement was breached by the other party was sometime in the last couple years.
5. If you went to court already and got a judgment, yes we can help. If you went to court and LOST, then that's final and there's nothing anyone can do.
6. If you already placed the account with a collection agency or attorney, that's fine. Let's just make sure they are not actively working on it before we get started.
   
   Common examples of situations we help with every day:
   
   a) the other party signed a 6 - 12 month agreement for example, and stopped paying after month 1,2,3 etc.
   b) you completed the project and they failed to pay the remaining amount you're owed
   c) they charged back, you disputed it, and the payment processor sided with them (meaning you lost the dispute)
   d) the other party backed out and breached the terms of your agreement and owed you some kind of fee they agreed to pay you
   f) you loaned them some funds, or advanced them funds and they owe you according to the pay schedule
   e) you have equipment that should have been sent back to you yet, or was sent back damaged or something like this where the other party messed up and owed you for damaged, repairs, missing equipment etc.
   
   Disqualifications:
   
   a) if whoever owes you is a person/individual/consumer/homeowner, it's a NO because that's a consumer case
   b) if the debt you're owed is under $1,500 and it's a one off, then it's a NO. if you have dozens of accounts that are $1,000 or more, then it's possible however
   c) if you went to court and lost, it's a NO
   d) if all you have is a verbal agreement or some texts or emails, it's a NO
   e) if your debtor's company is in a 3rd world country, then it's a NO

If you're still unsure, reach out and we're happy to help figure it out with you.

Deal Enforcer specializes in B2B industries including but not limited to:

1. Construction
2. Logistics, distribution, transportation
3. Commercial real estate, property management
4. Business software
5. Wholesale, supply, import/export
6. Marketing, sales, BPO
7. Professional services, business services
8. Rentals (equipment etc.)

If you're owed by a company - not an individual - and that company is in a 1st world country like the United States, Canada, Europe, UK or Australia, Deal Enforcer is your best chance of getting paid ASAP, without you going out of pocket

Let's say you're not happy and don't want to work with us anymore... easy.

Simply never send us any more unpaid accounts ever again.

We'll finish working the ones you've already sent, and keep updating you until they are closed in our office.

Any payments we collect you get paid your percent.

And we just stop talking. No harm no foul.

For your convenience, the agreement is open-ended which means there's no renewal period or anything. You are simply agreeing that when you send Deal Enforcer accounts for collections that we have the right to collect them. When you stop sending us accounts to collect, thats the day we stop working together.

If you are very difficult to work with, we reserve the right to not accept any of your accounts ever again. Remember, we are investing our resources to get YOU paid. And we're already dealing with your debtors who are generally not the most pleasant people... right? So the last thing we need if for you to also be challenging to work with. At that point, we email you saying not to send us any more accounts, and that's that.

You should be aware of paragraph 2. You CANNOT send us accounts where you are not owed ANY money at all. It's totally OK if you received a partial payment and there is still some money owed. But IF your debtor can prove that they paid you in FULL already, then you're putting us in harms way, essentially having us waste our time chasing someone who doesn't owe you anything, jeopardizing our licensing, and basically asking us to commit extortion in a sense. If your debtor proves without a reasonable doubt that they already paid you in full or you already lost in court or agreed to a final settlement, then the fee does apply on that account, meaning yes, you'd be paying our fee we're owed on that account. It rarely ever happens, and as long as you're sure you're owed money, you have nothing to worry about.

It's the shortest, most straight-forward contract in the industry. In essence: do NOT BS us by photoshopping your unpaid invoices and pumping up the numbers or anything fishy like that. Also, do NOT talk to your debtors AFTER you've sent them to Deal Enforcer because that's considered interference. And do NOT make us ever chase after anyone who ALREADY paid you in full and doesn't owe you any money anymore. Or you already lost in court, or you already agreed to a final settlement with them. And do NOT have us chase after debtors who are ALSO AT THE SAME TIME being pursued by some other collection agency or attorney. That's not OK. Just don't do these things. It's common sense, isn't it?

Sure! Email over your proposed amendments and if they are reasonable, then we'll add them into the agreement so you're comfortable with the terms and are able to authorize us to get you paid. Keep in mind, over the last 30+ years, tens of thousands of companies have signed this exact same 1 page agreement, so if you want to change some small things, that's fine. But if you want to make our lives unreasonably difficult before we've even made money, then let's just not even start. It's a bad investment of our resources dealing with unreasonable people. We already do it all day every day with debtors. We don't want those we're representing to also be a pain in the you know what. Fair isn't it?

Good question. Some accounts are closed within the first few weeks. If your debtor is dead, or in prison, or the company is bankrupt or long out of business or truly has zero money, then we close the account and release it back to you. You don't owe anything. Write it off and move on.

Sometimes it takes 1-2 months to collect. Sometimes it takes 3-4 months, especially when your debtor gets their attorneys involves and they want to play hardball and drag it out for as long as possible. They have 72 hours to respond to every request on our end. So this game of cat and mouse can go on and on and on sometimes.

If your situation is particularly complex, it could take 4-6 months to fully resolve, especially if the balance owed is multiple 6 or 7 figures.

What's most important is for you to understand that we NEVER hold on to your accounts any longer than we have to. We never intentionally hold your accounts hostage and not even be working on them. This is what crappy collection agencies do, so you get frustrated and pull the accounts from them and they bill you.

We exhaust every angle to collect and either you get paid or you don't and we release the account back to you, no invoice or fee owed.

If you have some extenuating circumstance where you absolutely require some kind of time limit, and it makes sense, then let's talk about it and see what we can do to make it work. Just email us saying what you want and why.